If you have some valued possessions that simply don’t fit in your current living situation, renting a self storage unit seems like a natural choice until you have more room in your home. But while you may think that size should be your main priority, there are a number of factors that separate the best storage units from the substandard. If you’re trying to find self storage units for your possessions, keep an eye out for these signs.
Great Customer Service
Whenever you contact a storage facility, pay attention to how they treat you: do they respond to your emails quickly and professionally? Are they polite and informative on the phone? Do they leave a good impression in person? The way a self storage company treats its customers, even before they rent a self storage unit, is a fairly accurate reflection of how they will treat your belongings. If their operation seems unorganized and you can’t seem to get a straight answer to your questions, check out the next facility on your list.
An Experienced, Involved Manager
Whenever you look at a storage unit, make sure you speak to the manager in charge of the site and ask them a few questions. How long have they worked for the company? What happens if you get locked out of the facility? Will you be able to contact them if there are any problems? A manager who is comfortable, confident and knows what they are doing can prevent and solve a lot of problems you may experience in the long run.
The state of the self storage unit itself is obviously important, but also pay attention to the state of the office and other parts of the facility. While disorganization is a pretty common trait, you don’t want to leave your belongings in the care of someone who can’t keep track of their own- or worse, doesn’t seem to care at all.
Effective Pest Control Measures
When you look at a self-storage unit, don’t forget to ask about how they manage pests like cockroaches, rats, moths and more. Depending on the area, storage facilities may need to hire pest control services not just monthly or seasonally, but monthly, even if it is just a preventative measure. Talk to to the manager about their pest control protocols and ask if they have had any serious problems with insects and animals in the past. This is essential if you want to prevent your possessions from becoming damaged.
A Reassuring Security System
Does the gate require computerized access? Are there security cameras and good lighting in place? Are you carefully screened when you visit and submit an application? Make a note of the security measures in place, and ask the manager about how they prevent break ins, or don’t be surprised when your things go missing.
There are a lot of things to consider when you rent a self storage unit, ranging from price to size. However, it is important to consider other features and qualities to ensure that your belongings will be safe and protected from everything from bugs to theft. For this reason, keep an eye out for these signs of a great storage unit company!